Job Description
Responsible for Managing the Team and collection of meter readings, maintenance and repair of end user meters, Communication & performing the Reconnections and suspensions of cooling Meters supply. Utilising modern technologies in work for Closing or performing Work orders, this role will require the work activities to be performed as to agreed processes and within the commercial timeframes as set within the team.
Requirement
Meters Maintenance and Repair
Perform routine maintenance of meters. Use the meter reader to obtain BTU meter readings accurately and carry out maintenance activities.
Capture accurate meter reads during manual readings via move-in/move-out processes
Identify meter health status; repair or replace faulty meters or parts
Regularly check inventory and order required parts when needed
After any repair or replacement, ensure meters are properly insulated and the area under the meter is clean
Meters Communication
Ensure all meter M-Bus communications are stable; regularly check GSM devices and M-Bus masters
In case of short circuit or overload, report to Meter Manager and coordinate team action to resolve within 24 hours and report for communication loop testing
Fix communication issues permanently or recommend additional hardware if required; maintain stock of communication devices
Health, Safety and Environment
Ensure HSE certificates are valid; coordinate annual work-at-height safety training for team
Attend scaffolding erection and dismantling training every year
Renew scaffolding certificate every 6 months before expiry
Renew or apply for ladders and tools certification every 6 months
Check PPE daily; ensure no site work is performed without PPE
Ensure compliance with all health, safety, and environmental policies and procedures to maintain employee safety and regulatory compliance
Attendance and Timing
Prepare daily timesheets
Submit monthly timesheets to Meter Manager for approval
Maintain punctuality and ensure team attendance compliance
Record and submit short leave and overtime (with pre-approval) monthly
Annual Leave / Short Leave
Apply for annual leave 3 months in advance (self and team)
Maintain records of short leave and submit monthly to Meter Manager
Suspension / Reconnection
Assess end-user meters for suspension or reconnection requirements
Follow procedures and update online system after each task
Ensure valve isolation during suspension and proper opening during reconnection
Complete suspension/reconnection tasks the same day if assigned before 3:00 PM and update system accordingly
Policies & Procedures
Follow all departmental policies, processes, SOPs, and instructions
Ensure compliance with legal frameworks including discipline, grievance, redundancy, and employment law
Vehicle Management Responsibility
Maintain driver handover records and submit updates to Meter Manager
Ensure proper vehicle parking
Keep company vehicles clean
Ensure only authorized (Tasleem/work-related) personnel use the vehicle
Benefits
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